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Speed of Delivery Crucial in Competitive Market
Recent research conducted by shelving and racking specialists, The Shelving Shop, has shown just how important speed of delivery is to UK consumers today.
SLOUGH, UK, October 30, 2008 /Industrial PR News/ -- In the age of the internet, consumers are increasingly expecting, and demanding, next day delivery. And as The Shelving Shop has found out first hand, this applies regardless of the size or quantity of the product.
Andy Coldwell, Sales Director at The Shelving Shop, said "Here at The Shelving Shop we are only too aware of the fact that our customers want next day delivery. It is often the case that the need for shelving or racking arises quickly, and once identified, customers do not expect to have to wait very long for delivery".
Coldwell continued: "We make a point of listening to our customers to understand their needs. We have now tied up deals with our suppliers so that the shelving or racking ordered leaves their warehouse the same day the order arrives from us, and goes directly to the customer. It means with our systems as advanced as they are, next day delivery has become the norm".
The Shelving Shop has recently increased it range of shelving and racking, and added new products such as workbenches, trolley and storage bins. It has expanded its business, despite the credit crunch, proving quality customer service really is crucial in these challenging times.
If you would like to find out more, please go on-line and visit www.theshelvingshop.co.uk.
About The Shelving Shop
Launched in 1995, The Shelving Shop has become a market leading force in the supply of all shelving and racking. They go that step further than most, providing their customers with a quality, reliable solution to their storage problems.
Based in Slough, Berkshire, their people boast a combined 80 years experience in providing shelving and racking solutions.
They have built their business on having a huge focus on customer service as one of their key ways of differentiating themselves from their competition. That and a next day delivery service set them apart from the field in what is becoming a congested market.
Company Directors are available at short notice to provide comment on all aspects of the shelving and racking industry, and equally well qualified to offer insight into all manner of customer service topics.
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Press Release Contact Information:
John Toomey
The Shelving Shop
IT Manager
556 Ipswich Road
Slough, Berkshire
United Kingdom SL14EP
Voice: 01753876380
Fax: 01753512020
Website: Visit Our Website |
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